YOUR BRANDED ELECTRONIC HOME USER GUIDE PLATFORM

One clear source of information
for every home

YourHome.Guide brings together home information, walkthrough videos, instruction manuals, contacts, maintenance information, documents, alongside fixtures & fittings contents lists into one secure digital app.

It's a digital home for all your property information.

Residents get the information they need, when they need it. And they can record their changes to decoration, devices and fixtures as they update and maintain their home.

Developers and property managers retain a reliable updatable record of every home without searching across folders, systems and outdated documents, helping to stay on top of the details for every property and provide accurate information across changes of tenancy.

YourHome.Guide makes this easy to access, update and manage throughout the life of the property through our home hub.

Request a demo of our platform

WE HAVE HELPED CUSTOMERS INCLUDING

Property information should not be difficult to find.

Printed handover packs get misplaced, manuals become outdated, residents struggle with unfamiliar systems and hard to follow instructions, accurate documentation isn't available for new tenants, fixtures and finishes are updated but not recorded, maintenance tasks are forgotten and customer service teams answer the same questions repeatedly - but often without knowledge of the nuances of each home's specific installation.

YourHome.Guide provides every home with a personalised source of accurate, accessible information that's up to date, survives tenancies and management changes, and is on hand whenever it is needed.

One partner for your property,
a place for everyone's information.

Access

Platform

One secure unique digital record for each property, viewable through our iOS & Google Play apps or your web browser.

Information

View home details, how-to guides & videos, fixtures & fittings lists, maintenance information and home documents.

Secure & Privacy Managed

Information privacy is managed by user group to make general information accessible to guests and your household whilst securing your private information by a verified logins. Private information can be restricted to individual owners or shared with property stakeholders in our app.

Our Your Home platform supports home management roles including landlord, property manager, principal occupant, household, guests, developers & freeholders to secure information for each person with a property interest.

A living digital record,
simple to use, secure and built to stay up to date.

A living digital record for your home

YourHome.Guide starts by delivering all your new home handover information and keeps it useful long after the first residents have moved in.

Documents can be stored, decorations and fixture changes recorded, maintenance logged, information updated, and service reminders added.

As the home changes, its digital record changes with it. The important property information stays connected to the home.

Simple and accessible

YourHome.Guide is designed to make property information easy to find, understand and use at the point of need.

Residents can access the information for their home 24/7 with our iOS or Google Play apps, through their personal QR code or in browser - without searching through folders, paper manuals or old emails.

Clear navigation, step-by-step guidance and easy-to-follow video content help users get to the right information quickly.

Secure & Available

YourHome.Guide provides secure, access controlled on-demand access to each property record, giving residents, guests and authorised teams access to the right information 24/7.

General home information including operating instructions and emergncy isolator locations are always available for residents and guests, secured by a simple in-home homecode.

Role-based logins and permissions keep private documents and household information protected whilst also offering the option to share information with property stakeholders when needed.

Built to stay up to date

Home information should not become outdated the moment it is handed over.

YourHome.Guide hoem records can be updated as systems are serviced, assets are replaced, documents change or new information is added.

From initial handover through ongoing maintenance and future ownership, important information stays connected to the home.

HOW IT WORKS

Open. Copy. Resolve.

Our home video and text guides have been designed to inform and empower residents to learn how their home works, how they can program and operate key home devices, what to do to maintain them, how to troubleshoot and where emergency isolators are located.

Our video guides have been proven to reduce calls to customer service, freeing up time to deal with the most critical issues, whilst also provding an always available resource to help residents look after their homes.

Open

First, residents open the Your Home Guide app or scan their personal home QR code or short URL.

Copy

Second, they navigate to the how to section and select the home system they'd like help with. Here they can watch our follow along demo videos or read their system specific instructions.

Resolve

Third, they follow the instructions to resolve themselves. This empowers them directly to better understand how their home works, complete their routine tasks and solve common issues without waiting for support.

WHO IT IS FOR

Built for new homes, and useful for every home.

We provide onboarding services for developers and house builders to capture your property information and create an initial digital home record consisting of property details, how-to guides for the systems in your home, general handover information and documentation ready for handover and occupation.

Existing homeowners and property managers can build on the initial home information by adding contacts, documents, fixtures & furnhishings lists and device information to the home hub.

The result is one current, accessible record that can remain useful as the property, systems and occupants change.